Unprofessional and threatening behaviour

<p>Having spent some R30,000.00 buying 2 Jenrick automatic garage doors from Jenrick, and paying cash for same upon delivery in 2011, Jenrick was asked this year to replace a broken hinge on one door at a cost of R950 which was paid a week in advance of the work being done, then replace 2 torsion springs at a cost R2430 which payment was made COD and then replace a failed motor at a cost of R4300 for which internet payment was made immediately upon completion of the job. All of the above payments can be evidenced by bank statement debits.</p> <p>This repair work was undertaken between 8 February 2016 and 2 March 2016.</p> <p>Thereafter, Jenrick verbally and by email accused me, the customer, of non-payment of accounts and despite information supp**** to them to confirm payment, their threats culminated in a visit at lunchtime on the public holiday of 27 April 2016 by strong-arm debt-collectors.</p> <p>Ater satisfying these men of payment by evidence of bank statements they apologised for the inconvenience and advised that they would ask Jenrick to make a similar apology to restore my credibility as a client.</p> <p>Despite 3 telephone calls made by me requesting a response, I have yet to receive a simple apology or explanation of their actions. Accordingly I regard their attitude as arrogance in the extreme and I will no longer deal with them.</p> <p>Campbell Mckie Thomson</p>