Worst service brand by a mile, Kia just a continuation of awful NMI service basics

Customer retention is the new form of sales, if that is the case the we may as well write the eulogy for Jeep Umhlanga now. I had high expectations with the dealership moving away from NMI but that hope was obviously misplaced as they seem to have takes over the same ridiculously poor attitude to the very basics of customer service.

Same old story, cannot get hold of anyone and nobody returns calls. How can a great product be so ruined by such god-awful service, it is beyond me.

Companies that cannot do the basics in the modern age of competition do not deserve to succeed. And to think that Jeep want R 850k for a new Wrangler, long way to go to match their after-sales to their price positioning.