Phathetic service (refund required)

On the 12/09/2019 we ordered two set of harness at Arnold Chatz -cars Constantia kloof (pty)(LTD)

We were told that the ETA will be15days and further asked to pay the deposit before they place an order. On the 26/09/2019 we made a follow up of the order and we were told that only one harness is available the ETA for the second one is in the year 2020 (15/04/2020).

We requested jeep to cancel the order and we will look for alternatives . A response come back from Vickash and Katlego Mojela (Chrysler South Africa ) that they cannot refund the R10 000 deposit as the one harness is on the way .

We cannot use one harness hence we have requested the cancellation ,no proper communication about the 04/2020 ETA of the second harness was done. This is a phathetic service and commication from Chrysler South Africa and Jeep south Africa.

Chrysler South Africa can not force us to accept the ETA dates as indicated on their documents (04/2020). Hence we are insisting on the refund so that we can proceed with other alternatives .

Should this matter continue to be delayed we will send the storage facility bill to Chrysler South Africa and the Dealership mentioned above.