Great customer service

This happened just after Christmas. I had a Jeep gift card which I knew had credit on it, but was showing a balance of R0.00. The manager at the shop took my details and promised to follow up, and asked us to call into the shop on our return to the airport in three days time. I didn't have to wait for that, as less than two hours later, he had already phoned to say that the credit was available, and that we should stop by the shop on our return. We did this, and despite the lady there on the evening we returned not having been there at the time of my initial request, full instructions had been left for my imminent visit. I was very happy to go home with a lovely new piece of Jeep clothing. Unfortunately, the phone message from the manager was deleted, so I'm not sure of his name, but thank you to him for being so efficient and friendly. Well done, you are a credit to your brand.