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Julian S

1 reviews | Active since Jun 2017

01 Jun 2017, 14:27

Faulty Shoe's

<p>So I went to Edgars 3 weeks ago and saw a lovely pair of light brown boots made by Jeep even though they where expensive I tried them on and they felt great so decided to buy them.</p> <p>2 Days later they started to look bit ugly / dirty so I bought light brown shoe polish and gave them a proper polish.</p> <p>They turned dark brown !!!</p> <p>So i thought might be just wet left them over night and guess what still dark brown.</p> <p>They stayed dark brown except at the front where it bents it went an off yellow colour.</p> <p>I took them to a leather shopr and they advised I send them back.</p> <p>So took them to edgars told them what happened and what happened they agreed that is not correct and they would get a Jeep Rep to have a look.</p> <p> </p> <p>So after constant me phoneing them they don't phone me the F***king Rep tells me I bought in the wrong shoes that the shoe's I bought was light brown and these are dark brown NO **** why do think I am returing them , They tell me I have either the wrong box or bought back old shoe's!!!!</p> <p>What the hell those shoes got worn for a week they are not old at all!!!</p> <p>Jeep has terrible customer support and I'll never ever buy from them again</p> <p>Everybody be warned</p>

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Replies (1)
Jeep Apparel
Jeep Apparel's reply01 Jun 2017, 16:19
Official

Hi Julian,

Thank you for getting in touch.

Unfortunately we are not the distributors of Jeep footwear. For further assistance please contact:

Lynton Picker – Brand Manager

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or

Derik van Wyk – Marketing Manager

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Alternatively you can visit the Footwear Trading site at www.footweartrading.co.za

Regards

Priscilla