Bad quality & service

Bought boots in April at hunting expo. One and a half month later the sole separated from the boot itself. Reported @ Jeep Apparel on Facebook- 5 June 2018- Feedback, the right person would contact me. 06 June 2018- No feedback? 07 June 2018- Answer from them- Hi Tanya. Sorry for the late response. I have sent your details to the Footwear team they will be in contact with you soon. 11 June 2018- Followed up again- No answer 13 June 2018- Followed up again- Still no answer. 18 June 2018- I kept on phoning the office, left messages. No one phoned me back. Got email on Internet- send the email. Got feedback from MUSA MBATHA- CC 'Madeega Shabudin 19 June 2018 Got feedback- My apologies for your misfortune with regards to our footwear. Please bear with us as we have started our Yearly stock take and will only be able to assist you in replacing the damaged pair after. If it is not too much of an inconvenience, please can you contact us on the 5th of July so that we can assist you in sorting this out as soon as possible 05 July 2018 Followed up again with email- no answer 09 July 2018 Followed up again with email- no answer. Phoned the 2 landlines during the course of the day. No answer. Send an email requesting my money back- No response

I would not recommend buying Jeep boots! Quality is bad, service is useless. Feel that they are robbing me!!!

Tanya Gunning