1 reviews | Active since Feb 2017

28 Feb 2017, 22:13

Worst Service Ever

<p>Still waiting for door after 4 months. Chased me for R700 outstanding on order of over R500 000. Worst was they still have to deliver over R50 000 of goods. Jacque and Martin with endless excuses. They all never have the email or contact number for their boss.</p>

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Replies (2)
Jd Wooden Touch
Jd Wooden Touch's reply01 Mar 2017, 09:29
Official

Hi Rostislav

We confirmed with your husband Benjamin this morning that we agreed on only manufacturing the doors for the openings once the floors were tiled. At the date of writing this it hasn't been done yet. We have however now agreed on taking the measurements without the floors being tiled and will manufacture accordingly. This will however mean an extra cost to be incurred on our side since we quoted for the doors to be installed after final tiled measurements were taken.

Regards

Johan Diederiks

Jd Wooden Touch
Jd Wooden Touch's reply01 Mar 2017, 13:14
Official

Hi Benjamin

After a discussion with your wife today she requested the doors only to be measured after the tiling is done. She will communicate a date with us but she indicated that it will be only a couple weeks from now.

Regards

Johan Diederiks