Sales Consultant Harrasing Complaint Client

<p>This is the worst client service i have ever received. Firstly the manager advises that she cannot assist i need to have a look at the website though they do not have the part listed on their website, however they do state that if further assistance is required contact the sales consultats.I then requested for the part i was requiring and got told from a consultat she does not know what a Polo Vivo looks like and she wont be able to assist. i then requested to speak to someone more senior or advanced in the part im looking for and then got transfered to the manager. This lady then advised that i am rubish and i need too shut up as she does not have the part when i requested if their staff is trained as they dont know the parts. Why state on your website to contact the sales department for assistance if they dont even know the make of vehicle part you are requiring. There after sending a complaint i have the employee that verbally abused me emailing me non stop. This is very unprofessional and very bad for business.</p>