JCP Leathers seems to want to lose money and customers.

On 25 May 2026, I placed an order for a pair of Ladies' sheepskin slippers. On 28 May, I wrote: "The order was delivered, but there were 2 pairs. I think you should collect it. At the same time, I made a mistake and should have ordered size 5, not 4. Is it possible to change it?". Soon after that, I received a call from JCP asking me to explain. So I agian explained we had paid for one pair but received two, and could I exchange the one for a different size. George promised to sort it out. Today, 8 June, I called them and spoke to George. Once more, he promised to sort it out and call me back with 30 minutes. No luck. and all calls are simply terminated. This sounds like a crowd who are in business to lose money. I'm still waiting and hoping.