1 reviews | Active since Nov 2014
Pathetic Speaker Warranty
I bought my wife a JBL flip 2 speaker in December '14 as a Christmas present. About 5 months later the speaker broke. We took it to get repaired department and they repaired it under the warranty, explaining that it was the charging unit. Then about 2 months later, the speaker wouldn't charge again. So we went back and handed the speaker in for a second time in the space of 3 months. After no real follow up, I visited the store I got the speaker from (incredible Connection) and called numerous times, they eventually informed me that the charging unit was broken and it is not covered by the warranty. I told incredible connection that is was unacceptable since they fixed the exact same issue before (of which the repair lasted little over 1 month). They said i should call JBL, and offered a measly discount on a new unit. It has now been 8 months and the warranty is now officially finished.
