Poor Service, takes your money and then take their sweet time

It is amazing when you place 2 orders on the same day, one has been delivered nearly a week ago and then the other one is apparently still pending for Manufacturing. Now I have to disappoint my customer due to bad service from you and not getting any real answer. You take my money upfront but now you want to take your sweet time doing what you need to do, and since the fact that I have lost my comission due to me having to reload the order and al of a sudden I can't use Fastway anymore and that I was forced to use Armex. This was my first order, i wonder how bad to you treat people that sells for you