Poor, poor service!!!

Worst customer service ever received and extremely rude. Needed them to replace an electric wire and their technician, Jaco, wanted to run the cable ABOVE GROUND on a road used by vehicles ! When we refused and insisted it must be buried underground they wanted to charge us R2160 just for the labour to dig a furrow of say 3,5 m just deep enough to lay a pipe in! When I said we would dig our own furrow they became extremely rude and just did not pitch. Even the owner, JC, was not very helpful. I really think it's a case of a company that has the attitude of "We don't need business we have already made our money". Pathetic! Will NEVER USE THEM AGAIN!!!