Disgusting Service / Behaviour

Tanya Naicker Accounts Manager

SGX Logistics Logo

+***3 13 Schafer Road, New Germany KwaZulu-Natal South Africa www.sgx.co.za

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From: Tanya Naicker Sent: Tuesday, 29 March 2022 09:10 To: *** Subject: Jazmax Services - Please help Importance: High

Good Day My name is Tanya Naicker last year my husband and I signed a lease with an agents name Michelle Na***al who is from a company called Jazmax. This was for my mum and brother that has stayed at Cupido Gardens in Chatsworth Durban. The rent of R5500 which was paid by my brother in JHB the money was sent directly to my account and then was transferred to the owner who’s name is Kuben Naidoo. My mum moved out of the property last week Friday – 25.03.2022 at 18.30pm and the owner is now claiming that the property has been damaged and wants us to pay at our own cost including a list of issues for us to resolve. First of all when we did a walk around with the agent the tiles was cracked there was a dampness issues the cupboards was broken etc. The place had a lot of faults that the owner did not fix and the agent refuses to send us the pictures that was taken by herself before my mum and brother moved in this property. The agent refused to meet with us when handling over the key’s, only the owner (Kuben Naidoo) was present at that time. We are appalled by the agents (Michelle Na***al) behaviour including the owner of the property (Kuben Naidoo) There are refusing to refund our deposit of R5500 and are claiming that the place was even to us in a good condition which is not the case. The agent is absolutely unprofessional, rude and I regret why I've ever dealt Jazmax and the owner. Your assistance regarding this matter will be much appreciated as I believe that we are being taken advantage off.