1 reviews | Active since Oct 2017
Jaymartsa failed to deliver and communicate
I placed an order on the 10th January 2025, after multiple back and forth, as there were misleading advertising on their Facebook page, I was instructed to go onto their Instagram page which I did but still couldn't find the items I saw, it was a head and two bar stools, I was requested full name and address after receiving the invoice I was informed to pay 50% then balance upon delivery, although the price of delivery was ridiculous I didn't make a fuss, I paid and send the proof of payment immediately, confirmation received then I was told my order will be delivered on the 14th January 2025. Come the morning of the delivery day, I sent a text in the morning to enquire on my delivery time to plan my day, I didn't get a response, later I sent the same message I got a "hi", the following day I sent a text they told me they got delayed but will arrange soon and will update me, nothing was updated to me the same day even on the following day, later in the evening I sent a text, this morning I sent a text in their Facebook page and Instagram they responded on Instagram requesting my invoice number I provided it then they said they are checking till now no response, I still sent texts on WhatsApp and also called they said they'll provide feedback, they then called to say delivery will be made later today, i sent 📤 text to say it's almost 5pm with no update on my delivery, they rep**** saying there was a delay and my delivery will be made tomorrow, this is really frustrating and bad service from this online store, Thabang was handling my order, I don't know if I'm ****med or what but I want my products tomorrow or full refund
