1 reviews | Active since Feb 2024
****
Worst experience ever!
I paid for my order January 8 and they sent confirmation that of the 13th that I will receive my order that week. I had ordered their 2 seater Sofia dining set. Come January 17th Jaymart calls to tell me that I should let them know when my order arrives. Later that day the order arrives to my surprise the courier guy delivered legs of a table I didn't order. I then sent them a picture of what was delivered and they called and told me that they will sort it out with their dispatch team and they will give me an update. On the 20th I then send a message to ask for an update, I was told that I will get my order the coming Tuesday which was the 23rd. The 22nd I sent them a confirmation of what I had ordered. On the 24th I sent them another message to ask for a tracking number and they never responded to my message. The following day I sent them another message to tell them that I was not pleased with their service and still requesting for a tracking number. They responded to say tomorrow. On the 26th I sent them a message to ask if they had dispatched my order. At this point I was willing to go pick it up myself but still no response. I tried calling for the next couple of days days but they wouldn't pick up my calls. When they did, they kept telling me tomorrow. They have no value for customer service. They should refund me back my money
