angry customer

i bought chairs from this company on the 25th of December2024 i paid them and they said they will deliver on the 6th of January2025, today is the 4th of April and i have not received those chairs, i asked them for a refund and each time they say i must send my bank details so they could submit them to be processed. they lie. **** please shut this company stop the from de*****ing other people!!!!