JS
Johan S
1 reviews | Active since Aug 2024
01 Aug 2024, 16:08
Jamtech Project CC - New Roof Installation Nightmare
Please be careful of this company, the quality of their working is shocking: - They broke and damage my facia boards and did not retore to original condition. - They cannot install box gutters, water streaming into my house. - Roof sheets are bent and scratched, did not put support as required - Chimney soaker board - wrong size board fitted, connected 2 pieces of sheeting and did not seal the open sides and seams and *****s. Water damage whole braai room ceiling. Did not correct the fall with bracing as promised. - They leave building debris on ceiling, causing cracks and 3 broken extractor fans. - Carpentry work skew and open gaps. - They lap and pap 8am and its rains 10am, and I have to tell them it will not work - Alan, the owner is not willing to take responsibly, blames his suppliers that assisted him and ask me to contact them with my concerns. - Alan informed me that his background is Project Management, does not seem to have much technical knowledge about roofing.
Contacted Allan via telephone/Whatapp/Email - No response, he is not willing to meet/discuss and own up to his poor workmanship even after picture evidence has been provided to him
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Jamtech Project CC's replyOfficial
22 Sept 2025, 09:50At the outset, we wish to state that as a company we take great pride in providing exceptional workmanship and upholding high standards in every project we undertake. Above all, we are dedicated to delivering excellent customer service and building lasting relationships with our clients.
Therefore, we note with concern the rather unfortunate allegations contained in the said review. While we fully respect and uphold every consumer’s right to share their honest feedback- positive or negative – with the level of service they receive, we believe that both criticism (and praise) should be expressed with fairness and integrity, reflecting an honest assessment of the other party’s actions or efforts. Constructive feedback—whether positive or negative—should be grounded in facts, delivered respectfully, and aimed at fostering mutual understanding and improvement. Regrettably, the manner in which the consumer review was presented appears to have been a deliberate attempt to misrepresent the facts and unjustly damage the reputation of Jamtech.
We will not respond to the allegations made at this stage and reserve our rights to do so in the appropriate forum. That said, we wish to state the following:· the client was consistently consulted throughout every stage of the job to ensure transparency and alignment with expectations. In this regard, possible areas or items of concern relating to the structure of the residence were discussed with the client; · accommodating client requests for additional work beyond the originally agreed scope; · upon completion of the job, a site walkthrough was conducted, and a snag list compiled. All items were duly attended to. The client signed off on the job and processed the closing payment. · it is significant to note that the client review omits the fact that, following completion of the original work, he engaged third-party contractors to perform additional modifications to the residence—alterations which subsequently compromised the initial installation and for which he now seeks to hold Jamtech accountable.
As such, Jamtech categorically denies the allegations and stands by the integrity of its workmanship and contractual compliance. Jamtech’s commitment to exceptional customer service is reflected in its consistent willingness to engage constructively with clients, fostering dialogue that is both dignified and mutually respectful. At the same time, Jamtech has a duty to uphold and protect its reputation and standing and will consider taking further action should the defamatory conduct continue.
Therefore, we note with concern the rather unfortunate allegations contained in the said review. While we fully respect and uphold every consumer’s right to share their honest feedback- positive or negative – with the level of service they receive, we believe that both criticism (and praise) should be expressed with fairness and integrity, reflecting an honest assessment of the other party’s actions or efforts. Constructive feedback—whether positive or negative—should be grounded in facts, delivered respectfully, and aimed at fostering mutual understanding and improvement. Regrettably, the manner in which the consumer review was presented appears to have been a deliberate attempt to misrepresent the facts and unjustly damage the reputation of Jamtech.
We will not respond to the allegations made at this stage and reserve our rights to do so in the appropriate forum. That said, we wish to state the following:· the client was consistently consulted throughout every stage of the job to ensure transparency and alignment with expectations. In this regard, possible areas or items of concern relating to the structure of the residence were discussed with the client; · accommodating client requests for additional work beyond the originally agreed scope; · upon completion of the job, a site walkthrough was conducted, and a snag list compiled. All items were duly attended to. The client signed off on the job and processed the closing payment. · it is significant to note that the client review omits the fact that, following completion of the original work, he engaged third-party contractors to perform additional modifications to the residence—alterations which subsequently compromised the initial installation and for which he now seeks to hold Jamtech accountable.
As such, Jamtech categorically denies the allegations and stands by the integrity of its workmanship and contractual compliance. Jamtech’s commitment to exceptional customer service is reflected in its consistent willingness to engage constructively with clients, fostering dialogue that is both dignified and mutually respectful. At the same time, Jamtech has a duty to uphold and protect its reputation and standing and will consider taking further action should the defamatory conduct continue.
Jamtech Project CC's reply22 Sept 2025, 09:50
Official
At the outset, we wish to state that as a company we take great pride in providing exceptional workmanship and upholding high standards in every project we undertake. Above all, we are dedicated to delivering excellent customer service and building lasting relationships with our clients.
Therefore, we note with concern the rather unfortunate allegations contained in the said review. While we fully respect and uphold every consumer’s right to share their honest feedback- positive or negative – with the level of service they receive, we believe that both criticism (and praise) should be expressed with fairness and integrity, reflecting an honest assessment of the other party’s actions or efforts. Constructive feedback—whether positive or negative—should be grounded in facts, delivered respectfully, and aimed at fostering mutual understanding and improvement. Regrettably, the manner in which the consumer review was presented appears to have been a deliberate attempt to misrepresent the facts and unjustly damage the reputation of Jamtech.
We will not respond to the allegations made at this stage and reserve our rights to do so in the appropriate forum. That said, we wish to state the following:· the client was consistently consulted throughout every stage of the job to ensure transparency and alignment with expectations. In this regard, possible areas or items of concern relating to the structure of the residence were discussed with the client; · accommodating client requests for additional work beyond the originally agreed scope; · upon completion of the job, a site walkthrough was conducted, and a snag list compiled. All items were duly attended to. The client signed off on the job and processed the closing payment. · it is significant to note that the client review omits the fact that, following completion of the original work, he engaged third-party contractors to perform additional modifications to the residence—alterations which subsequently compromised the initial installation and for which he now seeks to hold Jamtech accountable.
As such, Jamtech categorically denies the allegations and stands by the integrity of its workmanship and contractual compliance. Jamtech’s commitment to exceptional customer service is reflected in its consistent willingness to engage constructively with clients, fostering dialogue that is both dignified and mutually respectful. At the same time, Jamtech has a duty to uphold and protect its reputation and standing and will consider taking further action should the defamatory conduct continue.
Therefore, we note with concern the rather unfortunate allegations contained in the said review. While we fully respect and uphold every consumer’s right to share their honest feedback- positive or negative – with the level of service they receive, we believe that both criticism (and praise) should be expressed with fairness and integrity, reflecting an honest assessment of the other party’s actions or efforts. Constructive feedback—whether positive or negative—should be grounded in facts, delivered respectfully, and aimed at fostering mutual understanding and improvement. Regrettably, the manner in which the consumer review was presented appears to have been a deliberate attempt to misrepresent the facts and unjustly damage the reputation of Jamtech.
We will not respond to the allegations made at this stage and reserve our rights to do so in the appropriate forum. That said, we wish to state the following:· the client was consistently consulted throughout every stage of the job to ensure transparency and alignment with expectations. In this regard, possible areas or items of concern relating to the structure of the residence were discussed with the client; · accommodating client requests for additional work beyond the originally agreed scope; · upon completion of the job, a site walkthrough was conducted, and a snag list compiled. All items were duly attended to. The client signed off on the job and processed the closing payment. · it is significant to note that the client review omits the fact that, following completion of the original work, he engaged third-party contractors to perform additional modifications to the residence—alterations which subsequently compromised the initial installation and for which he now seeks to hold Jamtech accountable.
As such, Jamtech categorically denies the allegations and stands by the integrity of its workmanship and contractual compliance. Jamtech’s commitment to exceptional customer service is reflected in its consistent willingness to engage constructively with clients, fostering dialogue that is both dignified and mutually respectful. At the same time, Jamtech has a duty to uphold and protect its reputation and standing and will consider taking further action should the defamatory conduct continue.