Jamie Fine's concert was cancelled in October 2025, only 1 day before and I am still waiting for my refund from Quicket who says On Fire events must refund me

Jamie Fine's concert was cancelled in October 2025, only 1 day before and I am still waiting for my refund from Quicket who says On Fire events must refund me. I do not see any attempts from the artist to Quicket or On Fire events to take then on to ensure her fans are refunded. I am deeply dissapointed and desperate for any help as I want my money which has now been ****** as whoever is refusing to pay me back!!!