********** service

I purchased the black tail work desk from Jakkalsvallei as they had a special for easter 5th of April 2021. I am still awaiting the desk 3 months down the line.

The most frustrating part is that you cannot get a hold of them and they also do not send updates. I am constantly chasing them up on my order. The last communication was that they did not have the make I wanted however when I asked for an estimate i never got a response. I have sent emails to the support address and to Jacques and those emails have subsequently bounced back with a message that the email addresses do not exist. I do love the items they have and sell and had planned to order more items however I'm so dissatisfied with the service I do not think it would ever be worth it. It would be great if they could treat me like a much-needed customer and communicate on an item that I have purchased.