Jakes Steenberg

Fantastic ambiance and setting of a restaurant that I happen to visit for the first time with colleagues. The rest of the group ordered meat dishes and I did ask for recommendation from the waiter on which vegetarian meal should I order, which I ordered for dinner. When the poke bawl arrived the bowl was soaked with the juice from the beetroot, which was tasteless, soggy and out of a jar. I could not eat the beetroot or finish the meal because of that. Poke bowls are usually full only of fresh ingredients and not preserves and the the worst of all was that once I provided the feedback to the waiter I had the manager rushing in telling me that I was wrong about the beetroot and that it was fresh despite the fact that some of my company did try and they confirmed that this certainly did not taste like a fresh beetroot. What a wasted opportunity to make it right by a customer instead of implying that the customer is untruthful.