Late Delivery/Bad service

Policy is 5-7 days to delivery after receipt of deposit. On receipt of 50% deposit manufacturing of couch will commence. A day before delivery i received an call informing me of my choice of fabric that is out of stock. Because I had no couch at that stage I had to settle for second choice fabric and wait another few days for couch to be delivered. Jahne du Plessis, the owner, offered a credit for the inconvenience whicj I accepted, 3 weeks later and I still do not have the money.