Oct '25 - Sep '26
Frequently Asked Questions About Land Rover Bryanston
How is Land Rover Bryanston rated on Hellopeter?
Hellopeter has tracked Land Rover Bryanston across 2 reviews. Land Rover Bryanston hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Land Rover Bryanston? Write a review to help others decide.
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Feb 2015
BAD BAD BAD Service. They don't deserve even a star
I booked my vehicle in for service on 21 April and was initially assisted by James, who was professional and communicative. However, once the matter was handed over to Carmen, the service deteriorated significantly. Despite clearly stating that I required the vehicle back the same day, I experienced poor communication, delays, and a lack of urgency. The insurance claim was only submitted after 13:00, I was not provided with the quote timeously, and I was required to personally follow up with both the dealership and the insurer. The insurer approved the claim within 30 minutes once I intervened after 3:30pm when I had to drive myself there. On 22 April, although the quoted work was 6–7 hours, I was informed, without clear justification that the vehicle would not be ready, and promised updates were not provided. I repeatedly had to follow up myself. It became clear that: • My vehicle was not prioritised, • There was no genuine intention to complete the service within the agreed timeframe, and • There was no sense of urgency or customer consideration, despite this being my only vehicle and essential for my work. I was informed late yesterday the vehicle was completed, it will be taken to be washed and tested and would be delivered. It is now the third day after midday, and I have received no further communication or delivery update. This experience is unacceptable and falls well below the expected JLR service standards. I request urgent feedback, accountability, and resolution.
1 reviews | Active since Feb 2015
BAD BAD BAD Service. They don't deserve even a star
I booked my vehicle in for service on 21 April and was initially assisted by James, who was professional and communicative. However, once the matter was handed over to Carmen, the service deteriorated significantly. Despite clearly stating that I required the vehicle back the same day, I experienced poor communication, delays, and a lack of urgency. The insurance claim was only submitted after 13:00, I was not provided with the quote timeously, and I was required to personally follow up with both the dealership and the insurer. The insurer approved the claim within 30 minutes once I intervened after 3:30pm when I had to drive myself there. On 22 April, although the quoted work was 6–7 hours, I was informed, without clear justification that the vehicle would not be ready, and promised updates were not provided. I repeatedly had to follow up myself. It became clear that: • My vehicle was not prioritised, • There was no genuine intention to complete the service within the agreed timeframe, and • There was no sense of urgency or customer consideration, despite this being my only vehicle and essential for my work. I was informed late yesterday the vehicle was completed, it will be taken to be washed and tested and would be delivered. It is now the third day after midday, and I have received no further communication or delivery update. This experience is unacceptable and falls well below the expected JLR service standards. I request urgent feedback, accountability, and resolution.
1 reviews | Active since Sept 2014
Poor service at Jaguar Landrover Bryanston
I took in my car for a service about six weeks ago. As part of the service my sunroof was changed. When I got my car back my windscreen was leaking and letting water into my car which can cause electrical issues. So I took it back to the dealership and they said it is a well know problem with the discovery. They however refused to get me a loan car because it is not a mechanical issue although water can damage the electronics of the car so the car is basically not drivable. This is my second incident with this dealership. Definitely trying a diff dealership with my next service.
1 reviews | Active since Sept 2014
Poor service at Jaguar Landrover Bryanston
I took in my car for a service about six weeks ago. As part of the service my sunroof was changed. When I got my car back my windscreen was leaking and letting water into my car which can cause electrical issues. So I took it back to the dealership and they said it is a well know problem with the discovery. They however refused to get me a loan car because it is not a mechanical issue although water can damage the electronics of the car so the car is basically not drivable. This is my second incident with this dealership. Definitely trying a diff dealership with my next service.