AK
Ashley K
1 reviews | Active since Jan 2020
27 Jan 2020, 09:27
Appalling Admin/Accounts
I'm astounded at how appalling Jag's admin/accounts office is. From the start - signing of contracts, I've had issues. Via a technical error, we have been paying twice, every month, for our granny flat, however we were never notified, and we picked it up by accident. We've been waiting over a month for a quote, which is never coming, to replace the panel in our main house. I just can't understand how this company is still going.
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Replies (2)
Jag Security Holdings (Pty) Ltd's replyOfficial
27 Jan 2020, 12:48Hi Mr Korsman, There seems to be a misunderstanding with regards to payments. I checked your contracts. One payment is received via Debit order and the other via EFT. If you could please contact me at the office on *** so we can resolve it.
Kind regards, Allan van Rooyen
Kind regards, Allan van Rooyen
Jag Security Holdings (Pty) Ltd's reply27 Jan 2020, 12:48
Official
Hi Mr Korsman, There seems to be a misunderstanding with regards to payments. I checked your contracts. One payment is received via Debit order and the other via EFT. If you could please contact me at the office on *** so we can resolve it.
Kind regards, Allan van Rooyen
Kind regards, Allan van Rooyen
AK
Ashley K's updateReviewer Update
27 Jan 2020, 14:08Absolutely, there are two payments coming in for the one account, which is an error, and no one on your side has bothered to drop an email, call to notify us before now, or send a recon/statement through.
AK
Ashley K's update27 Jan 2020, 14:08
Reviewer Update
Absolutely, there are two payments coming in for the one account, which is an error, and no one on your side has bothered to drop an email, call to notify us before now, or send a recon/statement through.