Kitchen carpenter Monier Jacobs, shame on your version of customer service

Avoided taking calls or answering whatsapp msgs. Part of the kitchen carpentry and fitment includes the back splash. I bought tiles instead and at no point was there any indication of separate payment for this final part of the job. The agreement was because of all his delays he would finish some odd work but he never fulfilled this agreement. The only time he took my call was when I called from an unknown number and then the story changed. He had ample opportunity to send me a messages to indicate what his version was but it took an unknown telephone call to force him to respond. Absolute no honor, no concept of addressing matters of service delivery and absolute poor integrity.