1 reviews | Active since Oct 2011
Sale Consultant **** to me about my tracking coverage
In January 2018, I have signed up for the Cartrack recovery contract. I was told that I would be covered for R99 per month and that in the event that they cannot find the car, I would be paid up to R80 000 of what the vehicle is worth. Fastforward to August 2018, I decided to test if they could actually tell me where the vehicle is and that everything is still fine with the device, now support staff are telling me that I need to pay R200 to have the coverage that I was told would be included in the R99 package. Thus now I would like to cancel my contract as Ive been misinformed/**** to by the sales consultant and apparently I must pay R1700 to get out of this contract?? This is ridiculous. Cartrack sales consultants are scrupulous lying human beings, *****ing people into contracts that are not worth the paper they are written on. NEVER sign up with them, you'll regret it.
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
