RR
Ricardo R
1 reviews | Active since Jul 2014
04 Jun 2025, 20:56
worst service ever im livered
money went missing from my account when i asked them to see what had happened they blamed it on me, i loaded a R200 voucher only used R50 the other R150 had gone missing when i asked them what had happened they me i spent the money on 2 games a R100 and a R50 bet im soo disappointed with them ive asked them to delete my account
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Replies (3)0
Replies (3)
Jackpot City Casino South Africa's replyOfficial
05 Jun 2025, 08:24Hi Ricardo,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
Kindly note that withdrawal can take up to 24-48 hours to be processed, provided that the account has been vetted.
We hope that we have been able to add more moments of WOW to your day and please do not hesitate to let us know if we can help with anything else. We are here for YOU!
Regards,
Jackpot City Care
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
Kindly note that withdrawal can take up to 24-48 hours to be processed, provided that the account has been vetted.
We hope that we have been able to add more moments of WOW to your day and please do not hesitate to let us know if we can help with anything else. We are here for YOU!
Regards,
Jackpot City Care
Jackpot City Casino South Africa's reply05 Jun 2025, 08:24
Official
Hi Ricardo,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
Kindly note that withdrawal can take up to 24-48 hours to be processed, provided that the account has been vetted.
We hope that we have been able to add more moments of WOW to your day and please do not hesitate to let us know if we can help with anything else. We are here for YOU!
Regards,
Jackpot City Care
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
Kindly note that withdrawal can take up to 24-48 hours to be processed, provided that the account has been vetted.
We hope that we have been able to add more moments of WOW to your day and please do not hesitate to let us know if we can help with anything else. We are here for YOU!
Regards,
Jackpot City Care
RR
Ricardo R's updateReviewer Update
05 Jun 2025, 10:54ok im awaiting your feedback
RR
Ricardo R's update05 Jun 2025, 10:54
Reviewer Update
ok im awaiting your feedback
Jackpot City Casino South Africa's replyOfficial
06 Jun 2025, 12:32Hi Ricardo,
We thank you for your review! Our team would like to thank you for taking the time to answer our call.
Thank you for your patience and for allowing us the opportunity to assist you on this matter.
Regards,
Jackpot City Care
We thank you for your review! Our team would like to thank you for taking the time to answer our call.
Thank you for your patience and for allowing us the opportunity to assist you on this matter.
Regards,
Jackpot City Care
Jackpot City Casino South Africa's reply06 Jun 2025, 12:32
Official
Hi Ricardo,
We thank you for your review! Our team would like to thank you for taking the time to answer our call.
Thank you for your patience and for allowing us the opportunity to assist you on this matter.
Regards,
Jackpot City Care
We thank you for your review! Our team would like to thank you for taking the time to answer our call.
Thank you for your patience and for allowing us the opportunity to assist you on this matter.
Regards,
Jackpot City Care