AW
Axel W
1 reviews | Active since Apr 2019
24 May 2025, 05:53
Worst Ever
Online chat support is non existent, been waiting for a consultant to be available almost 30mins.
Slowest ever withdrawal process, 24-48 Hrs No other platform has such slow processing times. Definitely do NOT recommend anyone to play here.
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Replies (2)
Jackpot City Casino South Africa's replyOfficial
25 May 2025, 20:27Hi Axel,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience! A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review. Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you. Regards, Jackpot City Care
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience! A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review. Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you. Regards, Jackpot City Care
Jackpot City Casino South Africa's reply25 May 2025, 20:27
Official
Hi Axel,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience! A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review. Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you. Regards, Jackpot City Care
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience! A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review. Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you. Regards, Jackpot City Care
Jackpot City Casino South Africa's replyOfficial
26 May 2025, 15:31Hi Axel, We thank you for your review and another opportunity for us to see how we can add more WOW to your experience! Our team has tried to reach out to you via call but sadly we have not been able to reach you. Let us know if there is a more suitable time for us to try again and we will reach out to you during that time.
Thank you again for letting us know how we add more moments of WOW or how to better create that WOW for you!! We are here for YOU! Regards, Jackpot City Care
Thank you again for letting us know how we add more moments of WOW or how to better create that WOW for you!! We are here for YOU! Regards, Jackpot City Care
Jackpot City Casino South Africa's reply26 May 2025, 15:31
Official
Hi Axel, We thank you for your review and another opportunity for us to see how we can add more WOW to your experience! Our team has tried to reach out to you via call but sadly we have not been able to reach you. Let us know if there is a more suitable time for us to try again and we will reach out to you during that time.
Thank you again for letting us know how we add more moments of WOW or how to better create that WOW for you!! We are here for YOU! Regards, Jackpot City Care
Thank you again for letting us know how we add more moments of WOW or how to better create that WOW for you!! We are here for YOU! Regards, Jackpot City Care