AS
Ashlyn S

1 reviews | Active since Jan 2026

14 Jan 2026, 17:03

Withdrawal time insane

Withdrawal time is really bad. And the time frame even more insane. They don't have problems when I load money but when I withdraw then I must wait for approval. Why?

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Replies (1)
Jackpot City Casino South Africa
Jackpot City Casino South Africa's reply15 Jan 2026, 14:32
Official
Hi Ashlyn,

We thank you for your review - and a massive congratulations on your win! It's always great us to see how we can add more WOW to your experience!  Our team has tried to reach out to you via call but sadly we have not been able to reach you. Let us know if there is a more suitable time for us to try again and we will reach out to you during that time. 

Withdrawal processing times can vary depending on verification requirements and the payment method used, but we understand how frustrating delays can be and are continually working to improve this process.  Thank you again for letting us know how we add more moments of WOW or how to better create that WOW for you!!  

We are here for YOU! 
Regards,  Jackpot City Care