NS
Nhlanhla S
1 reviews | Active since Sept 2026
09 Sept 2026, 10:35
Withdrawal delays
I was happy with this site and everything seemed to be quick and on point but now withdrawals take forever. I made a withdrawal for Nedbank send imali and it was pending since last night. Tried to change it to standard Bank instant and still nothing.
Other sites don't even take 30 minutes to process withdrawals. I was enjoying this site but now I'm rethinking my options
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Jackpot City Casino South Africa's replyOfficial
10 Sept 2026, 08:47Hi Nhlanhla,
Thank you for sharing your feedback. We're glad to hear that you've generally enjoyed using our site, but we're sorry for the concern caused by the delay with your withdrawal.
While withdrawals are typically processed as quickly as possible, our standard timeframe of up to 48 hours, depending on your payment method, verification checks and volume. We understand how frustrating it can be when funds do not arrive within the timeframe you expect, especially when you have experienced faster processing in the past.
We're pleased to see that your withdrawal was ultimately completed. Your feedback is valuable to us, and we appreciate you bringing this experience to our attention. We are continuously working to improve our withdrawal processes and ensure a smoother experience for our customers.
Thank you for your patience and for giving us the opportunity to address your concerns. We hope to continue providing you with an enjoyable gaming experience.
Thank you for sharing your feedback. We're glad to hear that you've generally enjoyed using our site, but we're sorry for the concern caused by the delay with your withdrawal.
While withdrawals are typically processed as quickly as possible, our standard timeframe of up to 48 hours, depending on your payment method, verification checks and volume. We understand how frustrating it can be when funds do not arrive within the timeframe you expect, especially when you have experienced faster processing in the past.
We're pleased to see that your withdrawal was ultimately completed. Your feedback is valuable to us, and we appreciate you bringing this experience to our attention. We are continuously working to improve our withdrawal processes and ensure a smoother experience for our customers.
Thank you for your patience and for giving us the opportunity to address your concerns. We hope to continue providing you with an enjoyable gaming experience.
If you need anything at all, our friendly support team is just a click away: https://www.jackpotcity.co.za/contact-us
Wishing you more wins and nonstop fun,
The Jackpot City Care Team
Jackpot City Casino South Africa's reply10 Sept 2026, 08:47
Official
Hi Nhlanhla,
Thank you for sharing your feedback. We're glad to hear that you've generally enjoyed using our site, but we're sorry for the concern caused by the delay with your withdrawal.
While withdrawals are typically processed as quickly as possible, our standard timeframe of up to 48 hours, depending on your payment method, verification checks and volume. We understand how frustrating it can be when funds do not arrive within the timeframe you expect, especially when you have experienced faster processing in the past.
We're pleased to see that your withdrawal was ultimately completed. Your feedback is valuable to us, and we appreciate you bringing this experience to our attention. We are continuously working to improve our withdrawal processes and ensure a smoother experience for our customers.
Thank you for your patience and for giving us the opportunity to address your concerns. We hope to continue providing you with an enjoyable gaming experience.
Thank you for sharing your feedback. We're glad to hear that you've generally enjoyed using our site, but we're sorry for the concern caused by the delay with your withdrawal.
While withdrawals are typically processed as quickly as possible, our standard timeframe of up to 48 hours, depending on your payment method, verification checks and volume. We understand how frustrating it can be when funds do not arrive within the timeframe you expect, especially when you have experienced faster processing in the past.
We're pleased to see that your withdrawal was ultimately completed. Your feedback is valuable to us, and we appreciate you bringing this experience to our attention. We are continuously working to improve our withdrawal processes and ensure a smoother experience for our customers.
Thank you for your patience and for giving us the opportunity to address your concerns. We hope to continue providing you with an enjoyable gaming experience.
If you need anything at all, our friendly support team is just a click away: https://www.jackpotcity.co.za/contact-us
Wishing you more wins and nonstop fun,
The Jackpot City Care Team