TG
Thando G
1 reviews | Active since Jan 2020
11 Mar 2026, 07:09
Withdrawal and no SMS
Good day,
Please assist - there’s a withdrawal my mother made of R150 via 1Voucher however there was no sms.
The transaction ID is ***
Helpful (0)
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Jackpot City Casino South Africa's replyOfficial
11 Mar 2026, 08:28Hi Thando, Thank you for reaching out to us.
And congratulations to your mom on her recent win — that’s absolutely wonderful!
Please note that the issue you’ve raised relates to a third-party account. For security and compliance reasons, we are only able to assist directly with the account holder.
If your mom needs further assistance, our friendly Support Team is always available and happy to help. She can contact us via Live Chat, call or email for quick, personalized support at just a click away: https://www.jackpotcity.co.za/contact-us Wishing you more wins and nonstop fun, The Jackpot City Care Team
And congratulations to your mom on her recent win — that’s absolutely wonderful!
Please note that the issue you’ve raised relates to a third-party account. For security and compliance reasons, we are only able to assist directly with the account holder.
If your mom needs further assistance, our friendly Support Team is always available and happy to help. She can contact us via Live Chat, call or email for quick, personalized support at just a click away: https://www.jackpotcity.co.za/contact-us Wishing you more wins and nonstop fun, The Jackpot City Care Team
Jackpot City Casino South Africa's reply11 Mar 2026, 08:28
Official
Hi Thando, Thank you for reaching out to us.
And congratulations to your mom on her recent win — that’s absolutely wonderful!
Please note that the issue you’ve raised relates to a third-party account. For security and compliance reasons, we are only able to assist directly with the account holder.
If your mom needs further assistance, our friendly Support Team is always available and happy to help. She can contact us via Live Chat, call or email for quick, personalized support at just a click away: https://www.jackpotcity.co.za/contact-us Wishing you more wins and nonstop fun, The Jackpot City Care Team
And congratulations to your mom on her recent win — that’s absolutely wonderful!
Please note that the issue you’ve raised relates to a third-party account. For security and compliance reasons, we are only able to assist directly with the account holder.
If your mom needs further assistance, our friendly Support Team is always available and happy to help. She can contact us via Live Chat, call or email for quick, personalized support at just a click away: https://www.jackpotcity.co.za/contact-us Wishing you more wins and nonstop fun, The Jackpot City Care Team