NM
Ndisha M

1 reviews | Active since Nov 2021

31 Oct 2025, 15:51

Withdrawal

I need help with the withdrawal and how long does it take for them to approve the document

0
Replies (1)
Jackpot City Casino South Africa
Jackpot City Casino South Africa's reply03 Nov 2025, 06:13
Official
Hi Ndisha, 
 
Thanks so much for reaching out—and congratulations on your win! That’s always something to celebrate, and we’re thrilled to see you enjoying your time with us. 
 
We’ve checked your withdrawal request, and we’re happy to confirm that it’s successfully processed within our standard timeframe of up to 48 hours. Congratulations! 
 
Thanks again for choosing Jackpot City! We’re so excited to have you on board and can’t wait to see what your next spin brings. 
 
If you need anything at all, our friendly support team is just a click away: https://www.jackpotcity.co.za/contact-us 
 
Wishing you more wins and nonstop fun, 
The Jackpot City Care Team