SD
Sabelisiwe D
1 reviews | Active since Sept 2026
11 Sept 2026, 15:22
Why have I not been paid
I'm so disappointed I made a withdrawal on wednesday till today I haven't gotten my money.
Helpful (0)
Replies (2)0
Replies (2)
Jackpot City Casino South Africa's replyOfficial
14 Sept 2026, 10:23Hi Sabelisiwe,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you.
Regards,
Jackpot City Care team
Jackpot City Casino South Africa's reply14 Sept 2026, 10:23
Official
Hi Sabelisiwe,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you.
Regards,
Jackpot City Care team
Jackpot City Casino South Africa's replyOfficial
16 Sept 2026, 11:44Hi Sabelisiwe,
We attempted to contact you earlier; however, we were unfortunately unable to reach you.
Please note that the relevant information pertaining to your query has been communicated to you via SMS. We trust that the matter has been satisfactorily resolved and that you are now able to enjoy your winnings.
Thanks again for choosing Jackpot City! We’re so excited to have you on board and can’t wait to see what your next spin brings.
We attempted to contact you earlier; however, we were unfortunately unable to reach you.
Please note that the relevant information pertaining to your query has been communicated to you via SMS. We trust that the matter has been satisfactorily resolved and that you are now able to enjoy your winnings.
Thanks again for choosing Jackpot City! We’re so excited to have you on board and can’t wait to see what your next spin brings.
If you need anything at all, our friendly support team is just a click away: https://www.jackpotcity.co.za/contact-us
Wishing you more wins and nonstop fun,
The Jackpot City Care Team
Jackpot City Casino South Africa's reply16 Sept 2026, 11:44
Official
Hi Sabelisiwe,
We attempted to contact you earlier; however, we were unfortunately unable to reach you.
Please note that the relevant information pertaining to your query has been communicated to you via SMS. We trust that the matter has been satisfactorily resolved and that you are now able to enjoy your winnings.
Thanks again for choosing Jackpot City! We’re so excited to have you on board and can’t wait to see what your next spin brings.
We attempted to contact you earlier; however, we were unfortunately unable to reach you.
Please note that the relevant information pertaining to your query has been communicated to you via SMS. We trust that the matter has been satisfactorily resolved and that you are now able to enjoy your winnings.
Thanks again for choosing Jackpot City! We’re so excited to have you on board and can’t wait to see what your next spin brings.
If you need anything at all, our friendly support team is just a click away: https://www.jackpotcity.co.za/contact-us
Wishing you more wins and nonstop fun,
The Jackpot City Care Team