1 reviews | Active since Nov 2025
Urgent Withdrawal Issue with Jackpot City
I am writing to express my serious frustration regarding my withdrawal request dated 29 October. Initially, I submitted an EFT request, but after resubmitting various documents for the seventh time, I have now requested an Absa Cash Send for the fourth time. Despite assurances from at least ten different representatives on the support line and live chat that my issue would be resolved and the payment processed, it is now 6 November and I still have not received my funds. This ongoing situation is completely unacceptable and raises significant concerns about the reliability of your platform. I have been patient, but the constant delays and broken promises have eroded my trust in your support and payout processes. I expect my withdrawal to be processed immediately. Once this issue is resolved, I will close my account. If it is not handled promptly, I will report you to the gambling commission and share my experience across all social media platforms to alert others about the lack of accountability and transparency I’ve encountered.
I urge you to escalate this matter without delay and provide a clear timeline for when I can expect the funds in my account.
I await your urgent response.
Dear Jackpot City Team,
I am writing to follow up on my previous complaint regarding my withdrawal issue dated 29 October, which I submitted nearly 24 hours ago. Given the ongoing delays and lack of communication, I am extremely concerned about the status of my request.
I am reiterating the urgency of this matter, as I have been waiting for a resolution for an unacceptable amount of time. I have provided all necessary documentation multiple times and have not received any satisfactory updates. The lack of accountability and transparency is deeply troubling, and my patience is wearing thin.
I request an immediate update on the progress of my withdrawal and a definitive timeline for when I can expect the funds to be processed. It is imperative that this situation is escalated and resolved today!!!!
Dear Jackpot City Team,
I am writing to follow up on my previous complaint regarding my withdrawal issue dated 29 October, which I submitted nearly 24 hours ago. Given the ongoing delays and lack of communication, I am extremely concerned about the status of my request.
I am reiterating the urgency of this matter, as I have been waiting for a resolution for an unacceptable amount of time. I have provided all necessary documentation multiple times and have not received any satisfactory updates. The lack of accountability and transparency is deeply troubling, and my patience is wearing thin.
I request an immediate update on the progress of my withdrawal and a definitive timeline for when I can expect the funds to be processed. It is imperative that this situation is escalated and resolved today!!!!
