XL
Xolani L
1 reviews | Active since Mar 2025
13 Mar 2025, 18:34
Unhappy
Very bad expirience. I first struggled getting the welcome bonus after I deposited R50, bonus was credited week later. No problem depositing, I deposited again played and won. Requested a withdrawal after I was told if I request before 12 I get it same day. Went through the reviews and people said they recieved their monies. I have been trying to communicate with them over and over only to be told that payments depend on luck by one of their agents. I made a withdrawal at 11am till now it's pending, obviously they expect me to end up reversing. When will I recieve my payment??
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Replies (2)
Jackpot City Casino South Africa's replyOfficial
14 Mar 2025, 10:34Hi Xolani,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review.
Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you.
Regards,
Jackpot City Care
Jackpot City Casino South Africa's reply14 Mar 2025, 10:34
Official
Hi Xolani,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review.
Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you.
Regards,
Jackpot City Care
Jackpot City Casino South Africa's replyOfficial
14 Mar 2025, 11:04Hi Xolani,
I attempted to contact you earlier, but it seems we were unable to connect. However, I have some excellent news to share!
Your withdrawal was successfully processed this morning through Standard Instant Money, and it is currently en route to you if you haven't received the funds already.
Additionally, if you require any further assistance or have any inquiries, please inform me of a convenient time for us to connect, or provide an alternative contact number.
I look forward to your response.
Cheers,
Jackpot City Care
I attempted to contact you earlier, but it seems we were unable to connect. However, I have some excellent news to share!
Your withdrawal was successfully processed this morning through Standard Instant Money, and it is currently en route to you if you haven't received the funds already.
Additionally, if you require any further assistance or have any inquiries, please inform me of a convenient time for us to connect, or provide an alternative contact number.
I look forward to your response.
Cheers,
Jackpot City Care
Jackpot City Casino South Africa's reply14 Mar 2025, 11:04
Official
Hi Xolani,
I attempted to contact you earlier, but it seems we were unable to connect. However, I have some excellent news to share!
Your withdrawal was successfully processed this morning through Standard Instant Money, and it is currently en route to you if you haven't received the funds already.
Additionally, if you require any further assistance or have any inquiries, please inform me of a convenient time for us to connect, or provide an alternative contact number.
I look forward to your response.
Cheers,
Jackpot City Care
I attempted to contact you earlier, but it seems we were unable to connect. However, I have some excellent news to share!
Your withdrawal was successfully processed this morning through Standard Instant Money, and it is currently en route to you if you haven't received the funds already.
Additionally, if you require any further assistance or have any inquiries, please inform me of a convenient time for us to connect, or provide an alternative contact number.
I look forward to your response.
Cheers,
Jackpot City Care