MT
Michelle T

1 reviews | Active since Jun 2024

19 Mar 2026, 23:52

UN PAID FREE SPINS SLOT WINNINGS..

I was playing a slot when I won some free spins and At the end of the free spins the slot tallies your winnings that you have won from those free spins.(R224.00)I immediately look at my account and my winnings weren't there.Ive emailed spoken chatted online nobody knows what the hell is going on..The game made an error its therenin black and white and color ...slot error but they wount give me my winnings I earned from free spins. That's pure daylight ******* what they are doing.

0
Replies (2)
MT
Michelle T's update20 Mar 2026, 00:08
Reviewer Update
Listening to some of the comments it seems like I'm not alone.never had a issue with them before but lately they don't know there fronts from there backs.And they got my money that they seem to want to hold on for me.NNNNOOOOOO!!!!!! I WANT MY MONEY PLEASE
Jackpot City Casino South Africa
Jackpot City Casino South Africa's reply23 Mar 2026, 10:35
Official
Hi Michelle,
 
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience! 
 
Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you. 
 
Regards, 
Jackpot City Care