TC
Theresa C
1 reviews | Active since Sept 2024
20 Sept 2024, 13:05
They take your money quickly but making a withdrawel is a nightmare.
They are very quick to take money but when it comes to making withdrawels it is an absolute nightmare. I have called them numerous times. Yesterday I spoke to a consultant who promised me that my funds will reflect by mid day today and I just called again. Apparently now they need me to send them bank statements and FICA documents again. I sent the FICA DOCUMENTS AGAIN and called again to confirm that they received them. They promised to call me back and I am still waiting for the call. It is ridiculous. I will never use this site again and would not recommend it to anyone else.
Helpful (0)
Replies (2)0
Replies (2)
Jackpot City Casino South Africa's replyOfficial
20 Sept 2024, 14:26Hi Theresa,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review.
Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you.
Regards,
Jackpot City Care
Jackpot City Casino South Africa's reply20 Sept 2024, 14:26
Official
Hi Theresa,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review.
Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you.
Regards,
Jackpot City Care
Jackpot City Casino South Africa's replyOfficial
21 Oct 2024, 12:17Hi Theresa,
Thank you for taking my call and speaking to me.
I'm pleased to confirm that your withdrawal has been successfully processed and your documents have been approved.
This should facilitate a seamless experience for your future withdrawals.
Thank you for taking my call and speaking to me.
I'm pleased to confirm that your withdrawal has been successfully processed and your documents have been approved.
This should facilitate a seamless experience for your future withdrawals.
Regards,
Jackpot City Care
Jackpot City Casino South Africa's reply21 Oct 2024, 12:17
Official
Hi Theresa,
Thank you for taking my call and speaking to me.
I'm pleased to confirm that your withdrawal has been successfully processed and your documents have been approved.
This should facilitate a seamless experience for your future withdrawals.
Thank you for taking my call and speaking to me.
I'm pleased to confirm that your withdrawal has been successfully processed and your documents have been approved.
This should facilitate a seamless experience for your future withdrawals.
Regards,
Jackpot City Care