BM
Bongiwe M
1 reviews | Active since May 2025
20 May 2025, 09:02
They take forever to payout
I made a withdrawal on Friday around 8: 30 am even now I haven't received the funds,they are quick on accepting a deposit but they take long to pay out and process payments,they're live chat agent take forever to reply and when they finally do ,they don't help at all,I wouldn't recommend this site.horrible customer service.
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Replies (2)
Jackpot City Casino South Africa's replyOfficial
20 May 2025, 12:34Hi Bongiwe,
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Jackpot City Casino South Africa's reply20 May 2025, 12:34
Official
Hi Bongiwe,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review.
Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you.
Regards,
Jackpot City Care
Jackpot City Casino South Africa's replyOfficial
22 May 2025, 07:43Hi Bongiwe,
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Regards,
Jackpot City Care
Jackpot City Casino South Africa's reply22 May 2025, 07:43
Official
Hi Bongiwe,
Thank you for providing us with all the information we need, we are pleased to hear that your query has now been resolved.
We hope that we have been able to add more moments of WOW to your day and please do not hesitate to let us know if we can help with anything else.
We are here for YOU!
Regards,
Jackpot City Care