HR
Honest R
1 reviews | Active since Oct 2023
02 Jan 2025, 16:41
SIGNUP PENDING SINCE A MONTH AGO!
I signed up almost a month ago and it shows my ID is pending verification Can't get through to any customer service reps!!! Very shocking!!! All I want to do is play and enjoy the experience.... what's happening ??? Can someone assist me please??
Helpful (0)
Replies (4)0
Replies (4)
Jackpot City Casino South Africa's replyOfficial
05 Jan 2025, 22:28Hi Honest,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Jackpot City Care
Jackpot City Care
Jackpot City Casino South Africa's reply05 Jan 2025, 22:28
Official
Hi Honest,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Jackpot City Care
Jackpot City Care
Jackpot City Casino South Africa's replyOfficial
06 Jan 2025, 12:44Hi Honest,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
We await your confirmation regarding the document as communicated on call.
Please follow up with us should you have any other questions or reach out to our team directly via our other contact mediums: https://www.jackpotcity.co.za/contact-us.
Regards,
Jackpot City Care
Jackpot City Casino South Africa's reply06 Jan 2025, 12:44
Official
Hi Honest,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
We await your confirmation regarding the document as communicated on call.
Please follow up with us should you have any other questions or reach out to our team directly via our other contact mediums: https://www.jackpotcity.co.za/contact-us.
Regards,
Jackpot City Care
HR
Honest R's updateReviewer Update
06 Jan 2025, 12:49Good Day
Thank you for your professional and speedy assistance. Please note I have uploaded the necessary documents as requested. Please further assist. I would greatly appreciate it. Have a blessed and fantastic New Year! Thanks again for your help.
Thank you for your professional and speedy assistance. Please note I have uploaded the necessary documents as requested. Please further assist. I would greatly appreciate it. Have a blessed and fantastic New Year! Thanks again for your help.
HR
Honest R's update06 Jan 2025, 12:49
Reviewer Update
Good Day
Thank you for your professional and speedy assistance. Please note I have uploaded the necessary documents as requested. Please further assist. I would greatly appreciate it. Have a blessed and fantastic New Year! Thanks again for your help.
Thank you for your professional and speedy assistance. Please note I have uploaded the necessary documents as requested. Please further assist. I would greatly appreciate it. Have a blessed and fantastic New Year! Thanks again for your help.
Jackpot City Casino South Africa's replyOfficial
06 Jan 2025, 15:53Hi Honest,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
Thank you for taking our call regarding this review, this is confirmation of the resolution of your review.
Please follow up with us should you have any other questions or reach out to our team directly via our other contact mediums: https://www.jackpotcity.co.za/contact-us.
Regards,
Jackpot City Care
Jackpot City Casino South Africa's reply06 Jan 2025, 15:53
Official
Hi Honest,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
Thank you for taking our call regarding this review, this is confirmation of the resolution of your review.
Please follow up with us should you have any other questions or reach out to our team directly via our other contact mediums: https://www.jackpotcity.co.za/contact-us.
Regards,
Jackpot City Care