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Megan M
1 reviews | Active since Jan 2021
08 Jan 2025, 23:09
Refund not done
On the 1st of December I requested a special refund from my account as I mistakenly deposited money into this account after I had closed it I was advised that I needed to send a bank statement and that a special withdrawel will be done within 7-10 working days until now and numerous emails they still haven't refunded me I've spoken to Patrick Menwad and Sphiwo.
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Replies (2)
Jackpot City Casino South Africa's replyOfficial
09 Jan 2025, 06:57Hi Megan, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,
Jackpot City Care
Jackpot City Care
Jackpot City Casino South Africa's reply09 Jan 2025, 06:57
Official
Hi Megan, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,
Jackpot City Care
Jackpot City Care
Jackpot City Casino South Africa's replyOfficial
09 Jan 2025, 09:47 Hi Megan,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience! Our team would like to thank you for taking the time to answer our call. We hope that we have been able to add more moments of WOW to your day and please do not hesitate to let us know if we can help with anything else. We are here for YOU! Regards,
Jackpot City Care
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience! Our team would like to thank you for taking the time to answer our call. We hope that we have been able to add more moments of WOW to your day and please do not hesitate to let us know if we can help with anything else. We are here for YOU! Regards,
Jackpot City Care
Jackpot City Casino South Africa's reply09 Jan 2025, 09:47
Official
Hi Megan,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience! Our team would like to thank you for taking the time to answer our call. We hope that we have been able to add more moments of WOW to your day and please do not hesitate to let us know if we can help with anything else. We are here for YOU! Regards,
Jackpot City Care
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience! Our team would like to thank you for taking the time to answer our call. We hope that we have been able to add more moments of WOW to your day and please do not hesitate to let us know if we can help with anything else. We are here for YOU! Regards,
Jackpot City Care