KJ
Kayline J
1 reviews | Active since May 2025
27 May 2025, 12:31
Poor withdrawal services.
I made a withdrawal request of 400 and opted for the Absa cash send , I've been waiting for the Message with the withdrawal number nothing came through as yet .I tried contacting Jackpot city to resolve this issue however i got no response for any agent .The optiom to track the withdrawal claim vanished from the site .
Helpful (0)
Replies (5)0
Replies (5)
Jackpot City Casino South Africa's replyOfficial
27 May 2025, 13:14Hi Kayline,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review.
Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you.
Regards,
Jackpot City Care
Jackpot City Casino South Africa's reply27 May 2025, 13:14
Official
Hi Kayline,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review.
Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you.
Regards,
Jackpot City Care
KJ
Kayline J's updateReviewer Update
27 May 2025, 13:19Good day , thak you for your swift response, i recieved the withdrawal number however no access pin was provided.
KJ
Kayline J's update27 May 2025, 13:19
Reviewer Update
Good day , thak you for your swift response, i recieved the withdrawal number however no access pin was provided.
Jackpot City Casino South Africa's replyOfficial
27 May 2025, 13:33Hi Kayline,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
Our team would like to thank you for taking the time to answer our call.
We hope that we have been able to add more moments of WOW to your day and please do not hesitate to let us know if we can help with anything else.
We are here for YOU!
Regards,
Jackpot City Care
Jackpot City Care
Jackpot City Casino South Africa's reply27 May 2025, 13:33
Official
Hi Kayline,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
Our team would like to thank you for taking the time to answer our call.
We hope that we have been able to add more moments of WOW to your day and please do not hesitate to let us know if we can help with anything else.
We are here for YOU!
Regards,
Jackpot City Care
Jackpot City Care
KJ
Kayline J's updateReviewer Update
27 May 2025, 13:35Good day Jackpot city.
I am truly impressed with how swiftly i got assisted ,with regards with me issue.Thank you for your services.
I am truly impressed with how swiftly i got assisted ,with regards with me issue.Thank you for your services.
KJ
Kayline J's update27 May 2025, 13:35
Reviewer Update
Good day Jackpot city.
I am truly impressed with how swiftly i got assisted ,with regards with me issue.Thank you for your services.
I am truly impressed with how swiftly i got assisted ,with regards with me issue.Thank you for your services.
Jackpot City Casino South Africa's replyOfficial
27 May 2025, 13:44Hi Kayline,
Thank you for your feedback!
At Jackpot City we understand how pressed for time you are. You expect GREAT service, and you deserve GREAT experiences through an entertainment partner that does the right things for the right reasons!
Thank you for letting us know how we add more moments of WOW or how to better create that WOW for you!!
We are here for YOU!
Want to express yourself? Reach out to our team directly via any of our available contact mediums: https://www.jackpotcity.co.za/contact-us
Regards,
Jackpot City Care
Jackpot City Casino South Africa's reply27 May 2025, 13:44
Official
Hi Kayline,
Thank you for your feedback!
At Jackpot City we understand how pressed for time you are. You expect GREAT service, and you deserve GREAT experiences through an entertainment partner that does the right things for the right reasons!
Thank you for letting us know how we add more moments of WOW or how to better create that WOW for you!!
We are here for YOU!
Want to express yourself? Reach out to our team directly via any of our available contact mediums: https://www.jackpotcity.co.za/contact-us
Regards,
Jackpot City Care