Pathetic Customer Service

Hi Manogran,

Thank you for your feedback. We're sorry to hear that you felt unsupported.

After reviewing your account, we can confirm that there are currently no restrictions preventing withdrawals from being processed. Your account remains in good standing, and withdrawal requests can be submitted successfully, provided they meet the applicable requirements outlined in our Terms and Conditions here: https://www.jackpotcity.co.za/terms-and-conditions

If you experienced difficulties when attempting to make a withdrawal, we encourage you to contact our support team with details of the issue so that we can investigate further and provide specific guidance.

We appreciate your feedback and remain committed to assisting our players and ensuring a smooth gaming experience.

Kind regards,
Jackpot City South Africa Customer Support Team