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Nkululeko S

1 reviews | Active since Jun 2024

26 May 2025, 16:09

One of the best!

Smooth user interface and a great selection of games and the site does pay, I'll give it that (at least at the time of writing). I wish they could add sports in the future. However, Jackpot City does have some downsides. Customer service isn’t the greatest on this site, it is almost nonexistent, and on live chat, you could wait forever for a response that might never come. While it may seem appealing on the surface, Jackpot City also lacks strict FICA guidelines and rules. You can play and withdraw without proper account verification, which has led to users creating multiple accounts and exploiting promotions through unverified accounts.

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Replies (1)
Jackpot City Casino South Africa
Jackpot City Casino South Africa's reply26 May 2025, 16:14
Official
Hi Nkululeko, 
 
Thank you for your review! 
 
At Jackpot City we understand how pressed for time you are. You expect GREAT service, and you deserve GREAT experiences through an entertainment partner that does the right things for the right reasons! 

Thank you for letting us know how we add more moments of WOW or how to better create that WOW for you!! 

We are here for YOU! 

Want to express yourself?  Reach out to our team directly via any of our available contact mediums: https://www.jackpotcity.co.za/contact-us 

Regards, 
Jackpot City Care