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Joey J
1 reviews | Active since May 2022
09 Sept 2025, 13:53
Lost deposit
I deposit money via Capitec App. The shows it went to Jacpot City. I've been trying to chat with them but they are always busy. I just want my money back and want nothing to do with them anymore
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Replies (2)
Jackpot City Casino South Africa's replyOfficial
10 Sept 2025, 12:43 Hi Joey, We thank you for your review and another opportunity for us to see how we can add more WOW to your experience! A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review. Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you. Regards,Jackpot City Care
Jackpot City Casino South Africa's reply10 Sept 2025, 12:43
Official
Hi Joey, We thank you for your review and another opportunity for us to see how we can add more WOW to your experience! A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review. Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you. Regards,Jackpot City Care
Jackpot City Casino South Africa's replyOfficial
12 Sept 2025, 10:24 Hi Joey,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience! Our team would like to thank you for taking the time to answer our call. We hope that we have been able to add more moments of WOW to your day and please do not hesitate to let us know if we can help with anything else. We are here for YOU! Regards, Jackpot City Care
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience! Our team would like to thank you for taking the time to answer our call. We hope that we have been able to add more moments of WOW to your day and please do not hesitate to let us know if we can help with anything else. We are here for YOU! Regards, Jackpot City Care
Jackpot City Casino South Africa's reply12 Sept 2025, 10:24
Official
Hi Joey,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience! Our team would like to thank you for taking the time to answer our call. We hope that we have been able to add more moments of WOW to your day and please do not hesitate to let us know if we can help with anything else. We are here for YOU! Regards, Jackpot City Care
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience! Our team would like to thank you for taking the time to answer our call. We hope that we have been able to add more moments of WOW to your day and please do not hesitate to let us know if we can help with anything else. We are here for YOU! Regards, Jackpot City Care