QM
Qetelo M

1 reviews | Active since May 2025

19 May 2025, 15:19

Jackpot city wheel

It's been week now I don't get a wheel on Jackpot city when I tell them they say the will fix it but they don't do it please help me

0
Replies (17)
Jackpot City Casino South Africa
Jackpot City Casino South Africa's reply19 May 2025, 16:44
Official
Hi Qetelo, We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!  A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review.  Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you.  Regards, Jackpot City Care 
QM
Qetelo M's update19 May 2025, 22:29
Reviewer Update
I'm still waiting
QM
Qetelo M's update20 May 2025, 09:17
Reviewer Update
Jackpotcity
Jackpot City Casino South Africa
Jackpot City Casino South Africa's reply20 May 2025, 12:29
Official
Hi Qetelo,  We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!  Kindly note that your promotional free flights have been credited to your account.  To redeem your free flights, kindly launch the Aviator casino game on your Jackpot City account and enjoy the experience.  We hope that we have been able to add more moments of WOW to your day and please do not hesitate to let us know if we can help with anything else.  We are here for YOU!  Regards, Jackpot City Care 
QM
Qetelo M's update21 May 2025, 07:52
Reviewer Update
Yesterday you gave me flight today they is nothing why Jackpot city so now I have to come to you everytime I did spin with 10c but they is no wheel why
QM
Qetelo M's update21 May 2025, 08:39
Reviewer Update
I'm still waiting for today spins
QM
Qetelo M's update21 May 2025, 08:39
Reviewer Update
Jackpotcity
Jackpot City Casino South Africa
Jackpot City Casino South Africa's reply21 May 2025, 09:29
Official
Hi Qetelo, 
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!  Our team would like to thank you for taking the time to answer our call.  We hope that we have been able to add more moments of WOW to your day and please do not hesitate to let us know if we can help with anything else.  We are here for YOU! Regards, 
 Jackpot City Care 
QM
Qetelo M's update21 May 2025, 09:31
Reviewer Update
I hope you are going to fix this
Jackpot City Casino South Africa
Jackpot City Casino South Africa's reply21 May 2025, 10:27
Official
Hi Qetelo, 
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!  Our team would like to thank you for taking the time to answer our call.  We hope that we have been able to add more moments of WOW to your day and please do not hesitate to let us know if we can help with anything else.  We are here for YOU! Regards, 
 Jackpot City Care 
QM
Qetelo M's update21 May 2025, 11:20
Reviewer Update
I sent the screenshot of the daily wheel that you sent via email.
QM
Qetelo M's update22 May 2025, 08:54
Reviewer Update
Hi jackpot city the link that you sent doesn't go through to the daily wheel
QM
Qetelo M's update23 May 2025, 08:49
Reviewer Update
I have been waiting for your response and the feedback
QM
Qetelo M's update23 May 2025, 10:22
Reviewer Update
Hi
Jackpot City Casino South Africa
Jackpot City Casino South Africa's reply23 May 2025, 11:58
Official
Hi Qetelo, 
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!  Our team would like to thank you for taking the time to answer our call.  A reply has been sent from our support desk to your email inbox. Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you. We hope that we have been able to add more moments of WOW to your day and please do not hesitate to let us know if we can help with anything else.  We are here for YOU! 

Regards, 
 Jackpot City Care 
QM
Qetelo M's update23 May 2025, 14:31
Reviewer Update
I have given up now thank you
Jackpot City Casino South Africa
Jackpot City Casino South Africa's reply23 May 2025, 16:59
Official
Hi Qetelo, 
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!  Our team would like to thank you for taking the time to answer our call and the patience granted to resolve the matter as best as possible.
We thank you again and hope that your future experience with Jackpot City will be much improved going forward.   We hope that we have been able to add more moments of WOW to your day and please do not hesitate to let us know if we can help with anything else.  Please follow up with us should you have any other questions or reach out to our team directly via our other contact mediums: https://www.jackpotcity.co.za/contact-us.  We are here for YOU! 
Regards, Jackpot City Care