KP
Kaylen P
1 reviews | Active since Sept 2024
04 Mar 2026, 14:03
Jackpot city
Worst place ever made a withdrawal for a really large amount and all of a sudden they decided to change my eft withdrawal to a 1 voucher withdrawal and the one voucher was sent to someone else who oredy used the money now it becomes my problem and I must open a case at the police station and so on yet it had ntn to do with me I just want my money and I'm done with them I'd never recommend anyone to use them
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Replies (4)
Jackpot City Casino South Africa's replyOfficial
04 Mar 2026, 16:14Hi Kaylen,
Thank you for your review and for your patience in awaiting a follow-up from us.
We have tried reaching out to you, sadly to no avail.
Kindly advise on a suitable time or an alternative number for us to contact you to discuss the matter further.
Your response will be greatly appreciated.
Regards,
Jackpot City Care
Jackpot City Casino South Africa's reply04 Mar 2026, 16:14
Official
Hi Kaylen,
Thank you for your review and for your patience in awaiting a follow-up from us.
We have tried reaching out to you, sadly to no avail.
Kindly advise on a suitable time or an alternative number for us to contact you to discuss the matter further.
Your response will be greatly appreciated.
Regards,
Jackpot City Care
KP
Kaylen P's updateReviewer Update
04 Mar 2026, 16:35Hi you may call me tomorrow at 8 am
KP
Kaylen P's update04 Mar 2026, 16:35
Reviewer Update
Hi you may call me tomorrow at 8 am
KP
Kaylen P's updateReviewer Update
05 Mar 2026, 09:53Still waiting for the call
KP
Kaylen P's update05 Mar 2026, 09:53
Reviewer Update
Still waiting for the call
Jackpot City Casino South Africa's replyOfficial
16 Mar 2026, 07:11Hi Kaylen,
Thank you for bringing this to our attention.
Thank you for bringing this to our attention.
We kindly await you to send through the requested documentation so that we may proceed with assisting further.
Please feel free to follow up with us should you have any additional questions or require further support. You are also welcome to reach out to our team directly via any of our available contact channels: https://www.jackpotcity.co.za/contact-us.
We remain at your service and look forward to resolving this matter as soon as the documentation is received.
Regards,
Regards,
Jackpot City Care
Jackpot City Casino South Africa's reply16 Mar 2026, 07:11
Official
Hi Kaylen,
Thank you for bringing this to our attention.
Thank you for bringing this to our attention.
We kindly await you to send through the requested documentation so that we may proceed with assisting further.
Please feel free to follow up with us should you have any additional questions or require further support. You are also welcome to reach out to our team directly via any of our available contact channels: https://www.jackpotcity.co.za/contact-us.
We remain at your service and look forward to resolving this matter as soon as the documentation is received.
Regards,
Regards,
Jackpot City Care