FM
Fikile M
1 reviews | Active since May 2025
23 May 2025, 11:39
It is the best site when it comes to the games and promotions
It is the best site when it comes to the games and promotions. The real issue is their withdrawal process that takes up to 24/48 hours to process 👎🏽👎🏽 I made withdrawals with them before with no big issue, but now my withdrawal of R100 that I made on Wednesday is still not processed, they have put it under a"investigation" pending status and no one is giving me straight answers as to why
Helpful (0)
Replies (2)0
Replies (2)
Jackpot City Casino South Africa's replyOfficial
23 May 2025, 11:56Hi Fikile,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review.
Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you.
Regards,
Jackpot City Care
Jackpot City Casino South Africa's reply23 May 2025, 11:56
Official
Hi Fikile,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review.
Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you.
Regards,
Jackpot City Care
Jackpot City Casino South Africa's replyOfficial
23 May 2025, 14:03Hi Fikile,
Thank you for speaking to me earlier and uploading your bank statement.
I am happy to advise that your withdrawal was paid on 5/23/2025 1:52:03 PM.
Congratulations on your win.
Regards,
Thank you for speaking to me earlier and uploading your bank statement.
I am happy to advise that your withdrawal was paid on 5/23/2025 1:52:03 PM.
Congratulations on your win.
Regards,
Jackpot City Care
Jackpot City Casino South Africa's reply23 May 2025, 14:03
Official
Hi Fikile,
Thank you for speaking to me earlier and uploading your bank statement.
I am happy to advise that your withdrawal was paid on 5/23/2025 1:52:03 PM.
Congratulations on your win.
Regards,
Thank you for speaking to me earlier and uploading your bank statement.
I am happy to advise that your withdrawal was paid on 5/23/2025 1:52:03 PM.
Congratulations on your win.
Regards,
Jackpot City Care