MM
Morongwa M
1 reviews | Active since Nov 2024
20 May 2025, 04:44
I WANT MY MONEY
As a client of Jackpot City I am very disappointed when it comes to their withdrawals. I made a withdrawal on Friday morning 05:00 of R2700 and I haven't received it till date 20/05/2025. Worst part I made another withdrawal yesterday 19/05/2025 of R200 and funny part I have received that withdrawal but the one of R2700 I didn't receive it.
Spoke to their agents and they have been going all around giving me stories about my money. There's no bank that can delay one's payment for that long. Jackpot City did something with my money and they are fumbling with the wrong person here.
I want my money today and Jackpot City better fix this mess they have created.
Helpful (0)
Replies (5)0
Replies (5)
Jackpot City Casino South Africa's replyOfficial
20 May 2025, 07:44Hi *****gwa,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review.
Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you.
Regards,
Jackpot City Care
Jackpot City Casino South Africa's reply20 May 2025, 07:44
Official
Hi *****gwa,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review.
Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you.
Regards,
Jackpot City Care
MM
Morongwa M's updateReviewer Update
20 May 2025, 10:49That's what you guys always say without doing anything. I need my money today. I can't keep on chasing you guys with my money. I have proof of everything even with the chats.
I have sent you guys my bank statement to show that I haven't even received my money.
Fix this!!!
I have sent you guys my bank statement to show that I haven't even received my money.
Fix this!!!
MM
Morongwa M's update20 May 2025, 10:49
Reviewer Update
That's what you guys always say without doing anything. I need my money today. I can't keep on chasing you guys with my money. I have proof of everything even with the chats.
I have sent you guys my bank statement to show that I haven't even received my money.
Fix this!!!
I have sent you guys my bank statement to show that I haven't even received my money.
Fix this!!!
Jackpot City Casino South Africa's replyOfficial
20 May 2025, 16:21Hi *****gwa,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
Our team would like to thank you for taking the time to answer our call.
We hope that we have been able to add more moments of WOW to your day and please do not hesitate to let us know if we can help with anything else.
We are here for YOU!
Regards,
Jackpot City Care
Jackpot City Care
Jackpot City Casino South Africa's reply20 May 2025, 16:21
Official
Hi *****gwa,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
Our team would like to thank you for taking the time to answer our call.
We hope that we have been able to add more moments of WOW to your day and please do not hesitate to let us know if we can help with anything else.
We are here for YOU!
Regards,
Jackpot City Care
Jackpot City Care
MM
Morongwa M's updateReviewer Update
20 May 2025, 16:48After sending all the emails and even writing here I finally received my money from Jackpot City. Next time please do work on your withdrawal system.
Thank you.
Thank you.
MM
Morongwa M's update20 May 2025, 16:48
Reviewer Update
After sending all the emails and even writing here I finally received my money from Jackpot City. Next time please do work on your withdrawal system.
Thank you.
Thank you.
Jackpot City Casino South Africa's replyOfficial
21 May 2025, 07:34Hi *****gwa,
Thank you for providing us with all the information we need, we are pleased to hear that your query has now been resolved.
We hope that we have been able to add more moments of WOW to your day and please do not hesitate to let us know if we can help with anything else.
We are here for YOU!
Regards,
Jackpot City Care
Jackpot City Casino South Africa's reply21 May 2025, 07:34
Official
Hi *****gwa,
Thank you for providing us with all the information we need, we are pleased to hear that your query has now been resolved.
We hope that we have been able to add more moments of WOW to your day and please do not hesitate to let us know if we can help with anything else.
We are here for YOU!
Regards,
Jackpot City Care