H
Hazel
1 reviews | Active since Feb 2026
09 Feb 2026, 17:11
I got a promotion th...
I got a promotion that said if I deposit between 01 February to 30 April I will receive 100% bonus but I didn’t receive my bonus
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Replies (2)
Jackpot City Casino South Africa's replyOfficial
11 Feb 2026, 09:46 Hi Hazel,
Thank you for taking the time to speak with us telephonically. We appreciate the opportunity to discuss your experience and the details you shared during our conversation.
As discussed, we will follow up with you and provide feedback regarding the matters noted in our earlier call. Your patience is appreciated while we work to address your concerns.
If you require immediate assistance, you can reach us directly via our contact page: https://www.jackpotcity.co.za/contact-us
Regards,
Jackpot Care Team
Thank you for taking the time to speak with us telephonically. We appreciate the opportunity to discuss your experience and the details you shared during our conversation.
As discussed, we will follow up with you and provide feedback regarding the matters noted in our earlier call. Your patience is appreciated while we work to address your concerns.
If you require immediate assistance, you can reach us directly via our contact page: https://www.jackpotcity.co.za/contact-us
Regards,
Jackpot Care Team
Jackpot City Casino South Africa's reply11 Feb 2026, 09:46
Official
Hi Hazel,
Thank you for taking the time to speak with us telephonically. We appreciate the opportunity to discuss your experience and the details you shared during our conversation.
As discussed, we will follow up with you and provide feedback regarding the matters noted in our earlier call. Your patience is appreciated while we work to address your concerns.
If you require immediate assistance, you can reach us directly via our contact page: https://www.jackpotcity.co.za/contact-us
Regards,
Jackpot Care Team
Thank you for taking the time to speak with us telephonically. We appreciate the opportunity to discuss your experience and the details you shared during our conversation.
As discussed, we will follow up with you and provide feedback regarding the matters noted in our earlier call. Your patience is appreciated while we work to address your concerns.
If you require immediate assistance, you can reach us directly via our contact page: https://www.jackpotcity.co.za/contact-us
Regards,
Jackpot Care Team
Jackpot City Casino South Africa's replyOfficial
18 Feb 2026, 09:15 Hi Hazel, Thank you for your patience in awaiting a follow-up from us. We have tried reaching out to you, sadly to no avail. Kindly advise on a suitable time or an alternative number for us to contact you to discuss the matter further. Your response will be greatly appreciated. Regards, Jackpot City Care
Jackpot City Casino South Africa's reply18 Feb 2026, 09:15
Official
Hi Hazel, Thank you for your patience in awaiting a follow-up from us. We have tried reaching out to you, sadly to no avail. Kindly advise on a suitable time or an alternative number for us to contact you to discuss the matter further. Your response will be greatly appreciated. Regards, Jackpot City Care