NM
Nombuso M
1 reviews | Active since Jul 2025
16 Jul 2025, 14:32
Horrible service
This side lacks a lot customer service is nonsense i registered on the site on the 4th of July 2025 they needed my iD in order to start depositing till today my account is not active i called their customer service center got no help they must just close down if they are failing to handle it instead of keeping our ids on their database with non active accounts i went to Facebook to check if im the only one with this issue but there is load of us mxm
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Replies (2)
Jackpot City Casino South Africa's replyOfficial
17 Jul 2025, 07:15Hi Nombuso,
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Jackpot City Casino South Africa's reply17 Jul 2025, 07:15
Official
Hi Nombuso,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review.
Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you.
Regards,
Jackpot City Care
Jackpot City Casino South Africa's replyOfficial
17 Jul 2025, 15:04Hi Nombuso,
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We sincerely appreciate the time you dedicated to providing your review. Your feedback is essential in assisting us to enhance our services and fulfill your expectations.
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Thank you again for letting us know how we add more moments of WOW or how to better create that WOW for you!!
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Jackpot City Casino South Africa's reply17 Jul 2025, 15:04
Official
Hi Nombuso,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
We sincerely appreciate the time you dedicated to providing your review. Your feedback is essential in assisting us to enhance our services and fulfill your expectations.
We sincerely appreciate the time you dedicated to providing your review. Your feedback is essential in assisting us to enhance our services and fulfill your expectations.
Our team has tried to reach out to you via call but sadly we have not been able to reach you. Let us know if there is a more suitable time for us to try again and we will reach out to you during that time.
Additionally, we have responded to your recent inquiry with a comprehensive reply via the registered email linked to your Jackpot City account.
Kindly note the details of the email, as we look forward to hearing back from you soon in order to resolve the matter.
Thank you again for letting us know how we add more moments of WOW or how to better create that WOW for you!!
Additionally, we have responded to your recent inquiry with a comprehensive reply via the registered email linked to your Jackpot City account.
Kindly note the details of the email, as we look forward to hearing back from you soon in order to resolve the matter.
Thank you again for letting us know how we add more moments of WOW or how to better create that WOW for you!!
We are here for YOU!
Regards,
Jackpot City Care