CV
Cornel V
1 reviews | Active since Jul 2011
15 Aug 2025, 16:47
Extremely Long Withdraw Times & Useless Support
Simply the worst experience when it comes to withdrawing your money; you wait forever. And they just keep telling it will be paid in the next 48h. Absolutely useless support. Will never use them again. Definitely not recommended
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Replies (2)
Jackpot City Casino South Africa's replyOfficial
18 Aug 2025, 06:27 Hi Cornel, We thank you for your review and another opportunity for us to see how we can add more WOW to your experience! A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review. Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you. Regards,Jackpot City Care
Jackpot City Casino South Africa's reply18 Aug 2025, 06:27
Official
Hi Cornel, We thank you for your review and another opportunity for us to see how we can add more WOW to your experience! A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review. Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you. Regards,Jackpot City Care
Jackpot City Casino South Africa's replyOfficial
18 Aug 2025, 15:26Hi Cornel,
Thank you for your message, and I’d like to sincerely apologize for the inconvenience and frustration you experienced during the withdrawal process.
We understand how important timely access to your funds is, and we regret that your experience did not meet expectations. To clarify, withdrawals typically take 24 to 48 hours to process and complete. We’re pleased to confirm that your recent withdrawal was successfully processed within the stipulated timeframe, and we congratulate you on its completion.
If you wish to learn more about our various withdrawal methods you are welcome to visit our website: https://www.jackpotcity.co.za/faq
Your feedback is important to us, and we’re committed to improving both our service and communication.
Should you need any further assistance, please don’t hesitate to reach out.
Warm regards,
Jackpot City Care
Thank you for your message, and I’d like to sincerely apologize for the inconvenience and frustration you experienced during the withdrawal process.
We understand how important timely access to your funds is, and we regret that your experience did not meet expectations. To clarify, withdrawals typically take 24 to 48 hours to process and complete. We’re pleased to confirm that your recent withdrawal was successfully processed within the stipulated timeframe, and we congratulate you on its completion.
If you wish to learn more about our various withdrawal methods you are welcome to visit our website: https://www.jackpotcity.co.za/faq
Your feedback is important to us, and we’re committed to improving both our service and communication.
Should you need any further assistance, please don’t hesitate to reach out.
Warm regards,
Jackpot City Care
Jackpot City Casino South Africa's reply18 Aug 2025, 15:26
Official
Hi Cornel,
Thank you for your message, and I’d like to sincerely apologize for the inconvenience and frustration you experienced during the withdrawal process.
We understand how important timely access to your funds is, and we regret that your experience did not meet expectations. To clarify, withdrawals typically take 24 to 48 hours to process and complete. We’re pleased to confirm that your recent withdrawal was successfully processed within the stipulated timeframe, and we congratulate you on its completion.
If you wish to learn more about our various withdrawal methods you are welcome to visit our website: https://www.jackpotcity.co.za/faq
Your feedback is important to us, and we’re committed to improving both our service and communication.
Should you need any further assistance, please don’t hesitate to reach out.
Warm regards,
Jackpot City Care
Thank you for your message, and I’d like to sincerely apologize for the inconvenience and frustration you experienced during the withdrawal process.
We understand how important timely access to your funds is, and we regret that your experience did not meet expectations. To clarify, withdrawals typically take 24 to 48 hours to process and complete. We’re pleased to confirm that your recent withdrawal was successfully processed within the stipulated timeframe, and we congratulate you on its completion.
If you wish to learn more about our various withdrawal methods you are welcome to visit our website: https://www.jackpotcity.co.za/faq
Your feedback is important to us, and we’re committed to improving both our service and communication.
Should you need any further assistance, please don’t hesitate to reach out.
Warm regards,
Jackpot City Care